One More Step Along the Road We Go

In keeping with my blog theme of mountaineering and maps, one of the things we do when we travel in the backcountry, is to keep track of where we have been and how it may relate to where we are going.  The International City County Managers Association is a collaborative of local and state governments who work together on performance measurement.  This is the practice of knowing where you have been so you can plan where you are going.  But, not surprisingly, keeping track of where you have been is not as easy as it looks.  Often, data collection efforts can be bogged down in too much data or too much time.  Where they often fail to find value is in using the data to drive change.  ICMA published a great blog post in September on this very topic and rather than repeat their excellent findings, I am posting them here.

Time to Rethink Performance Measurement